We are trialing a new website support ticket system, if we decide to implement this system it will make it easy for existing and new clients to make enquiries and track the progress of these updates, here is an example of a support ticket we recently sent out to one client on our support ticket system that we are testing to see if will make your website development process smoother.
If you wish to make any changes to your site, please reply to the this support ticket, or it will be automatically closed. If you do not wish to make changes, and have not requested this ticket be opened please ignore this message.
Further to our conversation on the phone earlier, concerning the design of your new website. Thank you for the information you gave me, it will help the designers establish the design of your site.
Please reply to this ticket with any other information, images, logos etc. that you feel would help in the design and build of your proof. Particularly your SLIDER images, Logo and your main services prioritised, then [Other Services] as well as your Certificates and accreditation.
If you haven’t already supplied us with a couple of websites you like, and what it is you like about them, please do so by sending the links, this could also help significantly. Things will go quiet now during the build process, until close to your 1st proof, unless that is, we need further information.
